Operations Management Job Profile And Description

Operations management is a field where one is given the responsibility of coordinating among different operations of a company and ensuring that they are conducted smoothly. It is supervisory position where the professional is in charge of monitoring the business operations of the company according to the business goals, sales targets, budget, deadlines and requirements of the clients. He link between different departments related to the operations like customer service, sales, marketing, manufacturing and so on. An operations manager is somewhat like a sales manager but besides meeting sales he also has to handle many administrative duties, supervise customer service, handle any complaints, check inventory, stock up a company’s store and keep track of sales.

Operations Management Duties And Responsibilities

The duties and responsibilities of an operations manager involve

  • Monitoring the various stages of operations and the activities of the different departments that are involved in it
  • Making sure that all the activities are performed smoothly and there is coordination among them
  • Inspect the performance of the employees and hire new ones or train them
  • Set sales targets and make strategies on how to achieve those goals
  • Assign duties to the staff members and ensure operations are within budget

Operations Management Skills And Specifications

The skills and specifications that are required of an operations manager include:


  • Strong leadership, organisational and communication skills and ability to make quick decisions
  • Should be presentable and have good networking skills

Operations Management Education And Qualification

The education and qualification requirements for an operations manager are as follows:

  • Four year bachelor’s degree in business management or an MBA
  • Can take courses like business administration, finance or sales and marketing.

Operations Management Salary

The average annual salary of an operations manager is around $60,000, which can go up depending on the company and the amount of work experience.

Leave a Reply

Your email address will not be published. Required fields are marked *