Clinic receptionist job description and profile

A clinic receptionist’s job is similar to that of any other receptionist. She answers phone calls, makes or cancels appointments, informs the patients about the rules and functioning method of the clinic, stores information about he patients, answers queries from the visitors or patients and a lot of other front office duties.

Clinic receptionist duties and responsibilities

The duties and responsibilities of a clinic receptionist are:

  • Making appointments for the patient with the doctor
  • Making appointments for the patient to conduct medial tests
  • In times of need, making appointments for the patient with another specialist referred to by the doctor
  • Taking care of inpatients admission and discharge forms
  • Filing patient information for future reference
  • Seeing that the reception area is well kept
  • Opening the office in the mornings and closing it every night after ensuring that everything is in order
  • Filling insurance forms for the patients
  • May have to do the duties of medical coding specialist
  • Answering phone calls and queries

Clinic receptionist skills and specifications

The skills and specifications of a clinic receptionist are:

  • Must be extremely organized in the way of working
  • Must have excellent communications and written skills
  • Strong telephone etiquette
  • Must have a courteous nature
  • Must maintain a strict discipline in time management
  • A good knowledge about coding, insurance, admission and discharge form filling work
  • Good skills in the usage of computer and typing skills

Clinic receptionist education and qualifications

The education and qualifications of a clinic receptionist are:

  • High school graduation

On the job education is of vital importance.

Clinic receptionist salary

The salary range of a clinic receptionist depends on the experience of the person. The salary may range between $20,000 to $38,000 at entry-level. For those who have an experience of more than 20 years, the salary ranges between $30,000 to $45,000 per annum.