IT services manager job description and profile

IT services manager’s job revolves around ensuring that all the information services in the company such as computer systems and network connections are installed and run as per the requirements of the company. He is also responsible for overseeing the installation of information and communication technology systems and upgrades them as per requirements of the company.

IT services manager duties and responsibilities

  • Meeting clients or managers of different departments and evaluation the IT or more specifically, ICT requirements
  • Studying the available systems and evaluating the necessity of upgrades or the need to buy new systems
  • Ensuring security of the information stored in the systems and creating backups for the data
  • Ensuring the all network connections like servers, business email servers and system protection such as anti-virus and firewalls have been installed and are functioning properly
  • Creating multilevel security to restrict unauthorized entry into company systems
  • Supervising the working of all IT professionals and analysts
  • Providing solutions to hardware, software and network problems
  • Playing a major role in recommending new systems and overseeing their installment when systems of the company are being refurnished or redesigned
  • Evaluate and monitor ICT budget

IT services manager skills and specifications

  • Sound knowledge about various concepts of ICT
  • Excellent observation and analytical skills
  • Excellent troubleshooting and problem solving abilities
  • Good management skills
  • Must be organized and work with high precision since lapse in ICT framework can cause a lot of harm to the company
  • Ability to regularly learn and update knowledge regarding all aspects of IT services

IT services manager education and qualification

  • Bachelor’s degree in computer engineering is the basic degree required
  • Master’s degree in computer applications is highly preferred
  • At least 5 to 10 experience in IT industry is required

IT services manager salary

  • Salary of IT services manager ranged between $85,000 and $158,000 per annum