Medical Administrative Assistant Job Profile And Description

A medical administrative assistant works in the administrative department of a healthcare facility like a hospital, clinic, nursing home, old age home and so on. He must be trained in performing the various administrative duties and also know how to interact with patients. Maintaining confidentiality is a very important part of the job and hence the candidate needs to have integrity and organisational skills to do the job well. He must also be aware of the various laws, policies, rules and regulations laid down by the Health Insurance Portability and Accountability Act of 1996 and the Joint Commission on Accreditation of Healthcare Organizations so that he does not make any mistakes.

Medical Administrative Assistant Duties And Responsibilities

The duties and responsibilities of a medical administrative assistant will involve:

  • Interact with patients and answer any questions they may have about the healthcare facility and its services
  • Provide administrative support to the employees working there and handle their records
  • Take responsibility of tasks related to billing, insurance, entry and updating medical records and maintaining employee records

Medical Administrative Assistant Skills And Specifications

The skills and specifications that are required of a medical administrative assistant include:


  • Excellent communication skills, both written and verbal
  • Must be organised, systematic, calm and have good interpersonal skills
  • Should be able to multitask effortlessly and also be able to work at odd hours

Medical Administrative Assistant Education And Qualification

The education and qualification requirements for a medical administrative assistant are as follows:

  • A basic high school degree is necessary with knowledge of computers to handle various administrative duties
  • You have a better chance of getting a job and a higher salary if you have a degree in hospital or healthcare management or an MBA

Medical Administrative Assistant Salary

The salary of a medical administrative assistant at the entry-level is within $30,000 per year.

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