Job Title

IT Manager

IT Manager Job Functions

  • Overseeing all the staff in the IT department
  • Providing guidance, direction and mentorship to junior employees especially on various task duties they may have difficulty performing
  • Implementing IT system security in the organization to ensure safety of data and IT systems
  • In charge of overseeing the organization’s WAN systems
  • Overseeing the management and maintenance of computer work stations
  • Overseeing the training of staff to ensure they are able to competently use computer software and hardware
  • Providing support in troubleshooting of computer problems
  • Overseeing the proper storage of all company data and archiving of records and back ups
  • Provides expert technical support to other computer employees in the organization
  • Interacting with clients on a daily basis to be able to see and understand their IT problems and provide competent solutions to these problems
  • Ensuring smooth and efficient running of all IT systems in the organization
  • Keeping the employees informed on the various technological changes that are taking place in the organization
  • Communicating with top management in regards to IT related issues
  • Identifying new computer systems and trends in the market so that the organization’s IT status is always on the forefront
  • Organizing and leading team meetings
  • Keeping his team motivated and helping them to meet the company’s goal
  • Ensuring that the standard local licensing requirements are met and fulfilled
  • Coming up with the budget for the department and implementing it

Professional Competencies

  • Good communication skills
  • Leadership qualities
  • Disciplined
  • Decision making skills

IT Manager Job Key Skills

  • Computer hardware and software knowledge
  • Good knowledge of computer security systems
  • Good skills in computer networking and troubleshooting

Reports To