Work Station Technician Job Profile and Description

With the advent of the information age and automation in every field, computers have become a necessity in every organisation, and a Work Station Technician is one who is responsible for the upkeep of these systems. Large commercial establishments for the maintenance, servicing and repairs of their computers and laptops recruit such individuals. An individual requires skill as well as qualification for this specialised job.

Duties and Responsibilities

  • Regular inspection of all systems in an organisation.
  • Ensuring that all important organisational data in the systems have been backed up.
  • Upgrading the software, hardware and troubleshooting other issues pertaining to the computers.
  • Configuring the systems to a LAN or a WLAN connection.
  • Ascertaining that an updated antivirus is installed in the systems.
  • Scheduling virus scans and automatic updates for all systems.
  • Detecting any malfunctions in the systems and immediately repairing the same.
  • Reporting to the supervising manager regarding any damages to the systems.
  • Ensuring the proper working of the CPU and chargers.
  • Thoroughly testing the system before handing it for usage.

Skills and Specifications

  • Should have excellent written as well as verbal communication skills.
  • Sound understanding of computer software and hardware instillation procedures.
  • Ability to detect system malfunctions and repair the same.

Education and Qualifications

  • High School degree, diploma or a GED equivalent qualification from an accredited institution.
  • Bachelor’s degree or an Associate’s degree in software engineering, computer application or any other related discipline with about 2 – 3 years of experience relevant experience.