Operations Administrator Job Profile and Description

The Operations Administrator is the one who directs the different affairs of the business when it comes to finances. He or she is also responsible for the processing of the daily operations and documentations of invoices, paperwork, and transactions. An office administrator is also responsible for updating the catalogues and provides assistance with product inventories. These people are always present in the business despite of the holidays and occasions.

Duties and Responsibilities

Here are the responsibilities of an Operations Administrator

  • An operations administrator is responsible for the processing and gathering of all the sales data.
  • Documenting archived paper works and provides assistance with product tagging.
  • Updating and enhancing the features of the company’s product.
  • An operations administrator also assists the production of team regarding the inventory of the products.
  • Must be able to balance the cash flows and is in charge of making bank deposits.
  • One of the most important roles of the operations administrator is to provide an outstanding customers service and serves as a support to the other operation of the business. He/she also gives a direct supervision and able to oversee any problems that may incur in the future.
  • Provide support and quality information’s to the managers and supervisors for the preparation of the monthly and annual reporting.
  • An operations administrator is able to work with the clients, investors and stockowners with customer satisfaction.
  • Study and research the policies and procedures of the different departments in their company.
  • An operations administrator must answer phone calls made by clients and investors in order to set and arrange appointments for future investment and partnership.
  • Planning the conducting the operations of the company whether private or public matters
  • He/she must be able to handle all the different problems when it comes to the operation of the business. It also includes problems in the operation escalated by the supervisor or manager.
  • An operations administrator shows a strong leader with excellent communications skills and effective customer relations.
  • Operations administrators are somehow involved in the training process of the new applicants and give orientation if necessary. Moreover, they can also hire or terminate an employee.