Postal Service Clerk Job Profile and Description

The Postal Service Clerks, also referred to as Window/Distribution Clerks, perform any combination of tasks in a post office, mostly clerical in nature but are front-facing to postal office clients.  They receive letters and parcels and process them as registered mail, sell postage and revenue stamps, and stamp envelopes and postal cards.  They fill out and sell money orders, place mail in pigeon holes of the proper mail rack or in bags according to State, address, or other schemes and ensure the mail has the correct postage.

Postal Service Clerk Duties and Responsibilities

  • Maintain money drawers in order, record and balance daily transactions.
  • Weigh parcels and letters; compute for mailing costs based on weight, commodity type, and destination; and affix the proper postage.
  • Obtain signatures from recipients of registered or special delivery mail.
  • Register, certify, and insure letters and parcels.
  • Sell and collect payment for stamps, money orders and prepaid mail envelopes.
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Provide public assistance in complying with federal postal service regulations.
  • Sort outgoing and incoming mail base on destination and type manually or through electronic sorting and scanning devices.

Postal Service Clerk Skills and Specifications

  • Has adequate comprehension skills to understand directions
  • Has a good communication skills
  • Is highly trustworthy in handling fiduciary matters for bank deposits
  • Has above average interpersonal skills to deal with receiving mail and packages from postal clients.

Postal Service Clerk Education and Qualifications

  • While there’s no formal education requirement, a high school diploma is basic to the position
  • An experience as a clerk in a service company is an advantage

Postal Service Clerk Salary

The median salary of a Postal Service Clerk in 2009 is $25.26 per hour or $52,520 annually. Variances in salary may depend on the state as some states pay more than others across many occupations.