Receptionist Job Duties

The work of a receptionist is a clerical entry-level position that you can find in various front facing positions in various companies, mostly dealing directly with customers.  You can work as front desk receptionist in a hotel, spa or resort, or in any building lobby for information. Most clinics, hospitals, gym clubs and health care centers have front desk receptionists to process walk-in patients.  You can also be a receptionist telephone operator work.

Job Duties

  • Receive, greet and courteously respond to inquiries from visitors, notifying the right officer or staff the visitor wants to talk to see.
  • Filter out the right visitors in conjunction with office security by processing their proper premise ID in exchange for valid visitor ID.
  • Answer all incoming calls and forward or direct them to the proper office or person in the office.
  • Assist officers as may be called for maintaining office files and records, data entry, typing memos and correspondences along other secretarial work as may be required.
  • Contact and schedule appointments for 3rd party vendors, suppliers and clients as may be required by the office.
  • Assist clients to get in touch with the right office or person.
  • Assist requests for shipping and receiving.
  • Coordinate with building administrator for minor office requirements like janitorial services, electrical, etc..
  • Perform collection and receipt of program fees and other financial obligations as may required in processing clients at the lobby.
  • Monitor and track employee movement in and out of the office as may be required in lieu of time keeping function.