Sales Associate Job Duties

The job is an assistant position to the retail or customer sales executive in charge of delivering sales targets for a team or branch office. This is often an apprenticeship position to becoming a full-fledged sales executive or manager.  Every sales and marketing function in any industry benefits from the sales associate job which is often part of the sales team making client calls and can take on separate sales regions and product likes as may be assigned by the brand sales manger or executive.

Job Duties

  • Have a strong participation in building customer confidence by making the store floor experience reassuring.
  • Work together with Customer Service officer to restore customer patronage in problematic situations involving potentially disenchanted customers.
  • Work with the store graphics artist to ensure that the store’s promotional visuals on the windows display and floor remain appealing.
  • Supervise in-store product demonstrations and promotions.
  • Keep abreast with the new and emerging technologies relevant to the products and services being marketed.
  • Coordinate with marketing support staff on pricing adjustments to better respond with changing market conditions and competitor moves.
  • Implement marketing, advertising and product promotional campaigns.
  • Assist in the distribution of promotional materials to retail branches in the assigned areas.
  • Develop nurturing and positive relationships with branches, dealers, sales agents, brokers, supermarkets as well as online retailers and distributors of your products and services.
  • Conduct store floor or online surveys and questionnaire with customers separately from dealers and retailers of your products and services.