Office Attendant Job Description and Profile

The office attendant is responsible for executing the clerical duties of an office and greeting visitors when they arrive at the office. Such individuals are hired across various industries, which include financial institutions, medical facilities, and large corporate houses. He or she must be capable of handling several jobs simultaneously with excellent multi-tasking capabilities. The office attendant is responsible for answering incoming calls, taking messages, managing the mails, replying to emails, and sending and receiving faxes. The job description and profile of an office attendant varies based on the type of organization and the size of the setup.

Office Attendant Duties and Responsibilities

  • Greeting visitors and providing relevant and accurate information
  • Scheduling and tracking appointments for the top management personnel
  • Intimating the person when his or her visitors arrive
  • Handling the telephone and taking messages
  • Sorting and distributing the incoming mails
  • Sending out the external mails
  • Sending and receiving faxes
  • Handling internal communications, such as office memos

Office Attendant Education, Training, and Qualifications

Most employers do not require any formal education for office attendant jobs. Often individuals serving in this capacity receive training while working on the job. However, some employers may require the individuals to possess a high school diploma or an equivalent qualification. Training in working on the computers, handling the telephone systems, and working with office equipment is an added advantage for individuals seeking to become office attendants.

Office Attendant Degrees, Courses, and Certification

Although, no formal degree is required to work as an office attendant, possessing a high school diploma or an equivalent degree is recommended. Some individuals may choose to acquire a certification related to office skills to improve their prospects in finding relevant office attendant opportunities. A basic course in computers and mathematical abilities is required to succeed as an office attendant. Some individuals may choose to complete a bachelor’s degree to secure a mid-level office attendant position in a large corporate house.

Office Attendant Skills and Specifications

  • Alertness and attentiveness
  • Excellent communication capabilities
  • Basic computer and math knowledge
  • Team member
  • Ability to follow instructions with minimum supervision
  • Basic accounting and bookkeeping knowledge
  • Excellent typing speed
  • Courteous, organized, and professionalism
  • Scheduling and tracking appointments
  • Handling the telephones and the mails

Office Attendant Salary

The average salary paid to an office attendant range from a low of $17000 to a high of $24000 per annum.